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Auralis AI

Auralis AI

Task automation agent by Auralis AI

Revolutionize your customer support with Auralis AI, the intelligent conversational agent that automates inquiries, cuts costs, and elevates satisfaction 24/7 across multiple languages and industries.

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auralis.ai

Auralis AI is an advanced conversational AI solution specifically designed to transform customer support experiences. By automating up to 70% of customer inquiries, Auralis AI significantly reduces support costs by 50%. This intelligent AI agent is particularly beneficial for businesses aiming to enhance customer satisfaction through improved operational efficiency and the ability to scale support operations seamlessly.

Features

Auralis AI offers a comprehensive suite of features tailored to meet the needs of modern customer support environments. Below is a detailed overview of its capabilities:

Feature Description
Natural Language Processing (NLP) Equipped with advanced NLP capabilities for contextual understanding of complex queries.
Multi-Language Support Supports over 100 languages for global customer service accessibility.
24/7 Availability Provides round-the-clock support for customer inquiries.
Integration Capabilities Integrates with over 150+ systems, ensuring compatibility with existing helpdesk software.
Data-Driven Insights Features an Insights Dashboard for real-time analytics on customer interactions.
Real-Time Coaching Provides suggestions and creates tickets to assist agents with inquiries.
Sentiment and Intent Analysis Prioritizes tickets based on urgency using sentiment analysis.
Automated Responses Automates responses for routine queries, speeding up resolution times.
Customizable Responses Allows for personalized interactions tailored to customer needs.
Scalability Designed to scale with business growth, efficiently handling high volumes of queries.
Knowledge Base Integration Ingests and syncs with existing knowledge bases for accurate information delivery.
Custom Branding Can be customized to reflect the brand identity of the business.

Use Cases

Auralis AI is applicable across various industries, providing solutions for numerous customer support scenarios:

  • Retail and E-commerce: Assisting customers with product inquiries, guiding them through purchase processes, and providing instant support during peak shopping hours.
  • Financial Services: Answering frequently asked questions regarding account balances, transaction histories, and loan applications, while ensuring compliance with regulatory requirements.
  • Telecommunications: Handling technical support inquiries related to service disruptions or billing issues, reducing wait times for customers seeking assistance.
  • Healthcare: Offering patients timely information about appointment scheduling, prescription refills, and general health inquiries without overwhelming human staff.
  • SaaS Companies: Providing instant support for software-related queries, onboarding assistance, and troubleshooting common issues, enhancing user experience.

How to get started

To begin utilizing Auralis AI, businesses can access a trial version through their official website or contact their sales team for more information. Additionally, a GitHub repository may be available for developers seeking to integrate Auralis AI with their existing systems or to explore further customization options.

Auralis AI Pricing

Pricing is structured around a monthly subscription model with an initial setup fee.

  • Essentials Plan: $499 per month + one-time custom setup and training.
  • Average cost per ticket: $0.50.
  • Monthly savings with Auralis: $5625 (based on $250 current cost per ticket).

Please note that pricing is an indication and may vary over time.