Bland AI is an API-first platform that enables businesses to build AI voice agents capable of making and receiving phone calls at scale, handling up to 20,000 concurrent calls per hour. It supports multilingual conversations, custom voice cloning, CRM integrations, and call recording. The platform targets enterprise sales, customer support, appointment scheduling, and outreach use cases. It is SOC 2, HIPAA, and GDPR compliant. Key features: - Scalable AI voice agents for inbound and outbound phone calls (up to 20,000 calls/hour) - Custom voice cloning and multilingual support - CRM integrations with Slack, HubSpot, and other tools via call summaries and triggers - Knowledge base lookup for context-aware call responses - Call recording and transcription - SOC 2, HIPAA, and GDPR compliance
Per-minute billing starting at $0.09/min (base); add-ons include custom voice ($0.02/min), knowledge base lookup ($0.01/min), call recording ($0.01/min). Tiered subscription plans (Start, Build, Scale, Enterprise) with starting price around $299/month for higher-volume tiers. Enterprise pricing custom.