Back to agent index
BlandAI

BlandAI

Agent framework by BlandAI

Transform your enterprise phone communications with BlandAI, the revolutionary AI platform that enhances customer interactions, optimizes support workflows, and scales effortlessly to meet your business needs.

Customer serviceBusinessesClosed source
www.bland.ai

BlandAI is a cutting-edge conversational AI platform designed to automate and enhance phone communications for enterprises. Founded in 2023, BlandAI has emerged as a leader in the field of AI-powered phone agents, aiming to revolutionize how businesses handle phone-based interactions. With its robust features and scalable infrastructure, BlandAI is poised to transform the way enterprises manage customer support, sales, and internal operations.

Features

BlandAI offers a comprehensive suite of features that empower businesses to optimize their phone communications. The platform integrates advanced AI technology with practical functionalities to provide an efficient, personalized, and seamless user experience. Below is a detailed overview of its key features:

Feature Description
Advanced AI Technology Sub-second latency ensures immediate responses and human-like voice fidelity.
Live Call Transfers Seamless transfer to human agents for complex queries.
Context Awareness Personalized responses based on previous interactions.
Integration Capabilities Integrates with CRM systems and tools via open API and Zapier.
Scalability and Performance Handles high call volumes without performance degradation.
Customization and Personalization Custom voice clones and tailored call routing options.
Live Data Injection Provides real-time, accurate information during calls.
Fine-Tuning and Guardrails Enterprise-grade capabilities for performance improvement and API access during calls.

Use Cases

BlandAI serves a diverse range of sectors, each benefiting from its advanced phone communication capabilities. Specific examples of how BlandAI can be utilized include:

  • Healthcare: Automates patient call handling, answers FAQs, schedules appointments, and provides general information about services.
  • Real Estate: Manages incoming and outgoing calls related to property inquiries, schedules viewings, and follows up with potential buyers or renters.
  • Financial Services: Conducts prospecting calls, provides service information, answers queries, and schedules meetings with financial advisors.

How to get started

To begin using BlandAI, interested businesses can explore trial options or access the platform through their official website. Additionally, they can find resources in a GitHub repository or reach out directly for further information and support. This allows organizations to evaluate the capabilities of BlandAI in a way that best suits their operational needs.

Bland AI Pricing

The pricing for Bland AI is structured on a per-minute basis for connected calls, with different plans available:

  • Standard Plan: $0.09 per minute for voice and language selection, basic API access. Additional fees apply for custom voices, multi-language support, and higher concurrency.
  • Custom Plan: Custom pricing for dedicated infrastructure, custom models, API upgrades, and enterprise support. The per-minute rate plus custom features costs apply.

There is no free trial available for Bland AI.