ChainDesk (formerly Databerry) is a no-code AI chatbot builder that lets businesses create custom ChatGPT-powered chatbots trained on their own content within minutes. Users can import data from sources such as Notion, Google Drive, Zendesk, PDFs, and public URLs, and the platform automatically retrains chatbots when source data changes. The platform is primarily aimed at customer support automation, claiming to resolve up to 80% of support queries instantly without human intervention. It supports omnichannel deployment, allowing chatbots to be embedded on websites and integrated with WhatsApp, Slack, Telegram, and email. Human handoff is supported, enabling live agents to take over conversations when the AI cannot resolve an issue. ChainDesk supports over 100 languages, making it suitable for global businesses. It also exposes an API that developers can use to integrate chatbot functionality into their own applications or trigger external actions from within conversations. The platform serves over 8,000 companies and counts enterprise clients such as Klarna, BCG, and BNP Paribas among its users. It was originally launched as Databerry before rebranding to ChainDesk. Key features: - No-code chatbot builder trained on custom data sources (Notion, Google Drive, PDFs, URLs, Zendesk) - Automatic retraining when data sources are updated - Omnichannel deployment: website widget, WhatsApp, Slack, Telegram, email - Human handoff: live agent takeover for complex queries - Multilingual support across 100+ languages - API access for programmatic integration and custom actions - GPT-4 powered responses on paid plans - Analytics and conversation history tracking
Free plan: 200 message credits/month. Pro: $99/month (20,000 messages, 5 agents, GPT-4). Enterprise: $499/month (200,000 messages, 100 agents). 20% discount with annual billing.