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AI Voice Agent

AI Voice Agent

Agent framework by Deepgram

Transform your customer interactions and streamline processes with Deepgram's AI Voice Agent, the cutting-edge solution for seamless, real-time voice communication between humans and machines, tailored for enterprises looking to harness the power of voice technology.

Customer serviceBusinessesClosed source
deepgram.com/learn/introducing-ai-voice-agent-api

Deepgram's AI Voice Agent is a cutting-edge solution designed to facilitate natural-sounding, real-time conversations between humans and machines. This agent is built on Deepgram's advanced voice AI platform, which integrates various components to deliver a seamless communication experience. The AI Voice Agent is particularly useful for enterprises seeking to enhance their customer interactions, streamline processes, and leverage the power of voice technology in a variety of applications.

Features

The Deepgram Voice Agent API comes packed with a range of features that enable developers and businesses to create advanced voice applications. Here’s a detailed summary of its key features:

Feature Description
Unified Voice-to-Voice API Integrates speech recognition and voice synthesis for seamless AI interactions.
Real-Time Processing Instant transcription and analysis of live audio streams or recordings.
Advanced Speech Recognition Accurate transcription with support for multiple languages and accents.
Customizable Models Allows tailoring of models for specific use cases and industries.
Speaker Diarization Identifies and differentiates between multiple speakers in recordings.
Text-to-Speech with Deepgram Aura Offers a selection of natural-sounding voices with low latency for conversational AI.

Use cases

Deepgram’s AI Voice Agent can be deployed across various industries and applications. Here are some examples of how it can be utilized:

  • Customer Service: Automates communication in contact centers, transcribes calls, and enhances performance monitoring to improve service quality.
  • Content Creation: Assists media professionals by automating transcriptions for podcasts and interviews, as well as generating subtitles for videos to boost accessibility.
  • Research and Innovation: Customizes deep learning models for scientists and researchers to explore new technologies and develop advanced AI applications.

How to get started

To begin using Deepgram's AI Voice Agent, developers can access the API through Deepgram's official website. The platform supports various programming environments such as Node, Python, and JavaScript, accessible via SDK on GitHub. For those interested in exploring the capabilities of the Voice Agent, documentation and examples are provided to guide integration into existing systems. Additionally, potential users can reach out to Deepgram for further information or support in implementing the solution.

Deepgram Pricing Plans

The pricing for Deepgram services is structured based on usage and offers various plans to accommodate different needs:

  • Pay-As-You-Go: Charges per hour of audio processed.
  • Monthly Subscription: Fixed rate for a set number of hours.
  • Enterprise Solutions: Custom pricing with additional features.

Pricing Details

  • Deepgram Nova-2 (pre-recorded): $0.0043/min
  • Deepgram Nova-2 (streaming): $0.0059/min
  • Deepgram Nova-1 (pre-recorded): $0.0043/min
  • Deepgram Nova-1 (streaming): $0.0059/min
  • Deepgram Whisper Cloud (pre-recorded): $0.0048/min
  • Enterprise plan: $4,000 to $10,000 per year

Deepgram also offers a free tier with limited usage for testing and small-scale applications.