Fieldproxy is a cloud-based field service management (FSM) platform founded in 2016 in Chennai, India, by Swaroop Vijayakumar and Balakrishna Balasubramanian. It is backed by Y Combinator, LetsVenture, and 2am VC, having raised approximately $1.06M across three funding rounds. As of 2026 the company operates under the fieldproxy.ai domain and serves 450+ field service teams globally. The platform ships a full FSM stack covering dispatch, scheduling, mobile apps, billing, and asset management, then uses AI to tailor every form, workflow rule, and approval chain to match how a specific operation actually runs. Its AI Command Center reads live inputs, reasons over operational data, and executes actions such as creating jobs, rebuilding dispatch boards, and parsing documents, all without requiring users to write code. Fieldproxy targets industries including FMCG, pharmaceuticals, home services, logistics, retail, hospitality, financial services, and construction. It is designed for field operations managers and deskless workforce teams who need to automate scheduling, route optimization, attendance tracking, and customer feedback collection from a single mobile-friendly application. A key commercial differentiator is the unlimited-user pricing model starting at $649/month, which eliminates per-seat charges that inflate costs at scale for competing FSM tools. AI workflow automation is included in base plans rather than gated behind a premium tier. The platform claims a 24-hour deployment timeline and reports average customer productivity gains of 40% and operational cost reductions of 30% within the first year. Key features: - AI-powered job scheduling and dispatch that optimizes by location, technician skills, availability, and priority - No-code workflow and form builder: describe requirements in plain English and AI generates workflows automatically - Real-time GPS tracking and route optimization for field agents - Mobile app for field technicians (Android and iOS) covering job execution, attendance, and expense claims - No-code payment integration builder for on-site payment collection - Asset management and customer feedback collection built into base plans - Unlimited-user pricing model with all AI features included at base tier - 24-hour deployment promise with no consultants or months-long implementation required
Starts at $649/month with unlimited users; Essentials, Starter, Growth, and Enterprise plans available via a pricing calculator at fieldproxy.ai/pricing