Goodcall AI is a voice AI platform founded in 2015 (incorporated as Goodcall AI Inc.) and headquartered in Cupertino, California. Originally a Google spin-out, it provides AI-powered phone agents and virtual receptionist services that automate inbound call handling for small and medium-sized businesses as well as enterprise customers. The platform answers calls around the clock, qualifies callers, books appointments, takes messages, and sends SMS follow-ups without human intervention. The core product is built around configurable 'logic flows' (called skills) that businesses set up to match their call handling needs. These flows connect to calendars and CRM systems so the AI can schedule appointments and log caller data automatically. Goodcall's 3rd-generation AI agent targets sub-half-second response times and supports roughly 7 languages. All subscription plans include unlimited call minutes; billing is based on the number of unique caller phone numbers per month rather than call duration. Goodcall targets local service businesses such as restaurants, dental offices, salons, auto shops, and med spas that receive high volumes of routine inbound calls. It also offers an enterprise tier with custom deployment options designed for regulated industries and large-scale operations, supporting integrations with Microsoft Teams, Genesys, and HubSpot via Zapier or private APIs. The company raised a $4 million seed round in September 2021 led by Neo, with participation from Foothill Ventures, Merus Capital, Xoogler Ventures, and Zillow co-founder Spencer Rascoff. No additional public funding rounds have been announced through mid-2026. Goodcall has acquired SchoolSoup, though details on how that asset is used within the product are not publicly disclosed. Key features: - 24/7 inbound call answering with sub-half-second AI response times - Appointment booking and calendar integration - Configurable logic flows ('skills') per business use case - SMS follow-up messaging after calls - Unlimited call minutes on all plans; billing by unique caller count - CRM and third-party integrations via Zapier, HubSpot, Microsoft Teams, and Genesys - Automatic call recording, transcription, and CRM logging - Enterprise tier with custom deployment for regulated industries
Starter $59/mo (100 unique callers, 1 logic flow), Growth $99/mo (250 unique callers, 3 logic flows), Scale $199/mo (500 unique callers, 25 logic flows). Overage: $0.50 per unique caller above plan cap. Annual billing saves ~30%. 14-day free trial available. Enterprise pricing is custom.