Helpcare AI, founded in 2024 and headquartered in Oakland, CA, is a Y Combinator-backed startup that creates autonomous AI agents to handle care coordination and administrative tasks for healthcare organizations. The company has since rebranded to Careforce (careforce.ai), though the original helpcare.ai domain redirects to the new brand. The core product replaces the manual human-glue work that staff perform across scheduling, patient outreach, and follow-up workflows. The platform's two named AI agents, Angelica and David, can autonomously make phone calls, send texts, and navigate EMR and scheduling portals on behalf of health centers. Critically, the agents require no formal API integration: they operate by navigating existing tools the same way a human staff member would, lowering the barrier to adoption. The agents support 29 languages and come with over 50 pre-built outreach scripts. Careforce targets health centers, digital health companies, and any organization dealing with high volumes of patient scheduling and care gap outreach. The platform is positioned around revenue recovery: by booking more appointments and reducing no-shows, it directly generates measurable ROI for customers. The company claims an 80% conversation-to-booking close rate and the ability to run up to 100 calls per minute. The company raised $500K in a pre-seed round with backing from Y Combinator and CRV. As of 2025-2026 it is actively hiring and described as well-funded with strong customer demand. The product was live with health centers and digital health companies at the time of its YC launch. Note: the URL https://hellocare.ai belongs to a separate company, HelloCare, which is a virtual nursing and telehealth platform deployed across 70+ health systems and unrelated to Helpcare AI / Careforce. Key features: - Autonomous AI agents (Angelica and David) that make outbound calls, send texts, and send emails to patients - No EMR integration required: agents navigate existing scheduling and payer portals directly - Supports 29 languages for multilingual patient outreach - 50+ pre-built outreach scripts for scheduling, screenings, pre/post-op, and onboarding - Up to 100 calls per minute for high-volume outreach campaigns - 80% reported conversation-to-booking close rate - Care gap identification and patient data review across existing systems - HIPAA-compliant operations with compatibility with Epic, Cerner, and Athena Health
Not public. Demo-based sales process; pricing determined on a per-organization basis. Available on a limited beta.