Lilac Labs AI Voice Agent, known as **Lilac Voice**, is an innovative solution designed to transform the drive-thru experience in Quick Service Restaurants (QSRs). Founded in 2024 by Tony Kam and Shelden Shi in San Francisco, Lilac Labs leverages advanced voice AI technology to automate the order-taking process, aiming to enhance operational efficiency and improve customer satisfaction. This agent addresses significant challenges in the QSR industry, delivering a more streamlined and effective ordering experience. The Lilac Voice agent stands out due to its unique features that cater specifically to the needs of QSRs. Below is an overview of its key capabilities: The Lilac Voice agent can be utilized in various scenarios within the QSR environment, demonstrating its versatility and effectiveness: To begin utilizing the Lilac Voice agent, interested parties can explore the company's offerings through their website or reach out directly for partnership opportunities. As Lilac Labs is backed by Y Combinator, they are equipped with the resources necessary for implementation and support. Prospective users can inquire about trial options, integration processes, and additional information by contacting the team at Lilac Labs.Features
Feature
Description
Advanced Voice AI Technology
Engineered for high accuracy and speed in taking orders, capable of handling dietary restrictions, allergies, and special requests.
Comprehensive Test Scenarios
Utilizes thousands of customer personas and ordering scenarios tested with LLM judges for performance evaluation.
Automated Testing and Continuous Improvement
Employs Hamming AI's platform for concurrent testing, real-time monitoring, and conversion of calls into test cases for ongoing development.
Integration and Partnerships
Collaborates with technology providers like HME and PAR for seamless integration into existing systems.
Use cases
How to get started
The pricing for Lilac Labs' AI voice agents is not available.Lilac Labs AI Voice Agents Pricing