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Mendable

Mendable

Agent framework by Mendable.ai

Transform customer support and streamline documentation retrieval effortlessly with the Mendable AI Agent, your customizable solution for enhanced business communication and efficiency.

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www.mendable.ai

The Mendable AI Agent, developed by Mendable.ai, is an advanced AI-powered search engine designed specifically to enhance customer support and improve documentation search processes. Founded in 2022 and supported by Y Combinator, Mendable specializes in delivering customizable AI chat applications that cater to various business sectors. This AI agent is particularly useful for organizations aiming to streamline their customer interaction processes and make information retrieval more efficient, thereby reducing the burden on support teams.

Features

Mendable AI Agent boasts a range of features that significantly improve the functionality of documentation and support systems. These include powerful AI-driven search capabilities, customizable AI models, flexible integration options, efficient data ingestion and syncing, enterprise-grade security, and mechanisms for continuous training and improvement. Below is a detailed overview of these features:

Feature Description
AI-Powered Search Capabilities Analyzes existing documentation to provide accurate and relevant answers to user queries.
Customizable AI Models Supports GPT-3.5-Turbo and GPT-4 models, allowing users to train and fine-tune AI responses.
Integration Flexibility Easily integrates into projects using React components, vanilla JavaScript, or the Mendable API.
Data Ingestion and Syncing Auto-syncs from various sources such as websites and GitHub, ensuring accurate response generation.
Enterprise-Grade Security Includes SOC 2 Type II certification, SSO support, RBAC, and secure data connectors.
Continuous Training and Improvement Learns from user feedback to ensure the model remains accurate and up-to-date.

Use cases

The Mendable AI Agent can be utilized in a variety of scenarios to enhance business operations:

  • Customer Support: Businesses can implement the AI agent to handle routine customer inquiries, providing instant responses and reducing the load on human support teams.
  • Documentation Search: Companies can use Mendable to create a sophisticated search interface for their documentation, enabling users to find relevant information quickly and effectively.
  • Integration with Communication Tools: The agent can be integrated with platforms like Slack and Discord, allowing teams to access documentation and support directly within their communication channels.
  • Knowledge Base Management: Organizations can maintain their knowledge bases by auto-syncing data from sources like Notion and Zendesk, ensuring that information is always current and accurate.

How to get started

To get started with the Mendable AI Agent, businesses can explore the following options:

  • Sign up for the Free Plan, which provides access to up to 100 chat messages per month, API access, and support for three data sources.
  • Upgrade to the Pro Plan for $49 per month, offering unlimited data sources, analytics tools, and the ability to train custom models.
  • For organizations with higher demands, the Enterprise Plan is available with custom pricing for those needing 5,000 or more chat messages per month, including enhanced features like white label options and BYOK capabilities.

Pricing Plans

The following pricing plans are available:

  • Free Plan: $0 per month, including 500 message credits per month.
  • Enterprise Plan: Custom pricing for 500+ message credits per month. Exact pricing is not specified and requires a custom quote.