NewOaks AI is a customer engagement platform that combines AI-powered chatbots, voice calling agents, and SMS automation to help businesses handle inbound and outbound communications around the clock. It is built on top of large language models including GPT-4o and Claude 3, and allows businesses to train a custom chatbot from their own documents, website content, or uploaded files in around ten minutes. The platform's primary use cases are automated appointment booking, lead qualification, and missed-call text-back. Its voice agent product, branded as 'Sarah,' conducts human-like outbound and inbound phone calls and can book appointments directly into connected calendars through natural conversation. This positions it as a tool for replacing or augmenting sales development representatives and front-desk staff. NewOaks AI targets agencies, small and medium-sized businesses, and solopreneurs who need 24/7 customer coverage without hiring large support teams. It is particularly promoted in industries such as real estate, healthcare, home services, and e-commerce. The platform supports omnichannel deployment across website chat widgets, Facebook Messenger, WhatsApp, Instagram, and SMS via Twilio or Google Voice. Integrations include GoHighLevel, Google Calendar, Zapier, Google Sheets, and Stripe, giving it a broad compatibility footprint with common small-business CRM and scheduling stacks. The product offers a white-label tier aimed at agencies that want to resell the technology under their own brand. As of 2026, the company reports bootstrapped growth to over 85 customers and approximately $240,000 in revenue. A lifetime deal has been offered through platforms such as SaasZilla and DealFuel, indicating a self-funded growth model. The product is under active development, with users on G2 and Product Hunt noting ongoing feature updates. Key features: - AI voice agent ('Sarah') for human-like inbound and outbound phone calls - Missed-call text-back automation via SMS (Twilio, Google Voice) - Custom chatbot trained from uploaded documents and website URLs - Conversational appointment booking synced to Google Calendar - Omnichannel deployment: web chat, SMS, WhatsApp, Instagram, Facebook Messenger - Support for 50+ languages - White-label plan for agencies - Integrations with GoHighLevel, Zapier, Google Sheets, and Stripe
Free plan ($0/month); Essential ($19/month); Professional ($99/month); Enterprise ($299/month); White Label ($398/month). Lifetime deals available via third-party platforms.