Rep AI is a Shopify-exclusive agentic commerce platform that uses behavioral AI to detect when shoppers are disengaging and proactively steps in with product recommendations, upsells, and abandoned-cart rescue. It also handles customer support inquiries including order tracking, returns, and subscription management, integrating with helpdesks like Gorgias and Zendesk. The platform claims to automate up to 97% of support inquiries. It is purpose-built for e-commerce brands on Shopify. Key features: - Behavioral AI detects shopper drop-off intent and initiates proactive chat - AI sales agent with product recommendations, upsells, and abandoned-cart recovery - AI support agent handling order tracking, returns, cancellations, and subscription edits - Integrations with Gorgias, Zendesk, and other helpdesk platforms - Quick onboarding from Shopify catalog and store policies (~10 minutes) - Analytics dashboard for conversion impact and support deflection rates
Starter $79/month (up to 10,000 sessions), Basic $159/month (25,000 sessions), Standard $239/month (50,000 sessions). Overages at $12 per additional 1,000 visitors. 30-day free trial, no credit card required.