Retell AI is an innovative, AI-powered platform designed to create and deploy human-like voice agents that seamlessly interact with customers, automate customer service calls, and enhance the overall user experience. This cutting-edge technology empowers businesses to build sophisticated voice AI solutions that mirror the natural flow of human conversations, ensuring a more engaging and efficient interaction.
Features
Retell AI provides a robust set of features tailored to enhance voice interactions through advanced AI technology. The platform enables businesses to develop AI voice agents that not only sound human-like but also understand and manage complex conversational workflows. Below is a summary of the exact features offered by Retell AI:
| Feature | Description |
|---|---|
| Human-Like Voice Interactions | Natural conversation patterns with 800ms latency and interruption handling. |
| Flexible AI Integration | Supports various language models and multi-platform deployment. |
| Comprehensive Agent Building | Pre-built templates and customization options for unique voice experiences. |
| Advanced Monitoring | Post-call analysis, sentiment tracking, and latency monitoring for performance insights. |
| Scalability and Reliability | 99.99% uptime and support for millions of calls, ensuring reliable operations. |
| Integration Capabilities | Seamless telephony integration with various providers. |
| Multilingual Support | Supports 19 languages with the ability to switch languages during calls. |
Use Cases
Retell AI can be applied in various scenarios to improve efficiency and user engagement. Here are some examples of how the agent can be utilized:
- Customer Service: Automate customer service calls by creating AI voice agents that can handle inquiries, book appointments, and process orders, providing 24/7 support.
- Virtual Assistants: Develop virtual assistants that engage in natural-sounding dialogues, capable of handling interruptions, enhancing user experience.
- Smart Home Applications: Integrate with smart home devices to create conversational interfaces that allow users to control their environments through natural language commands.
- IoT Devices: Enable natural language interactions with IoT devices, bridging the gap between technology and end-users for a more seamless experience.
How to get started
To get started with Retell AI, businesses can take advantage of the free trial that offers 10 minutes of free access and 20 concurrent calls. Additionally, onboarding demo repositories and community support are available to assist new users. For detailed pricing, which starts as low as $0.05 per minute and includes discounted rates based on volumes, businesses can contact the Retell AI team directly for tailored support and solutions.
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Pricing Structure
Retell AI offers a pay-as-you-go model with the following pricing:
Base Setup
- 60 free minutes
- 20 concurrent calls
- 10 free Knowledge Bases
Conversation Voice Engine
$0.07–$0.08 per minute
- Elevenlabs voices: $0.07
- OpenAI/Deepgram voices: $0.08
LLM Agent
$0.006–$0.06 per minute
- Retell LLM options: GPT 4o mini ($0.006) to Claude 3.5 ($0.06)
Telephony
$0.01 per minute (Retell’s Twilio integration)
Knowledge Base
$0.005 per minute
- First 10 Knowledge Bases free
- $8/month for each additional Knowledge Base
Phone Numbers
$2.00 per month (Optional)
Outbound and Inbound Calls
- Outbound Calls: $0.11 per minute
- Inbound Calls: $0.32 per minute
Enterprise Pricing
For high-volume users, Retell AI offers an Enterprise Plan with volume-based discounts, reducing rates to as low as $0.05 per minute.