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Smith

Smith

Specialized agent by Smith.ai

Empower your business with Agent Smith, the cutting-edge AI agent that harmoniously blends artificial intelligence and human expertise to deliver round-the-clock customer engagement, ensuring every interaction is prompt, professional, and tailored to elevate your customer experience.

Customer serviceBusinessesClosed source
smith.ai

Agent Smith, developed by Smith.ai, is an advanced AI agent that is engineered to integrate seamlessly with human intelligence, providing 24/7 customer engagement services. This innovative solution employs a combination of artificial intelligence and human expertise to enhance the customer experience, ensuring that every inquiry or interaction is managed promptly and professionally. By leveraging the strengths of both AI and human agents, Agent Smith offers a comprehensive solution for businesses looking to improve customer engagement and operational efficiency.

Features

Agent Smith encompasses a variety of sophisticated features designed to optimize customer interactions and streamline business processes. Below is an overview of its key features:

Feature Description
AI-Driven Chatbots Combines AI chatbots with live chat capabilities for effective engagement of website visitors, improving lead capture and customer satisfaction.
Live Agent Supervision Supervised by North American live agents who intervene in complex conversations, ensuring empathetic and accurate handling of nuanced interactions.
Customization and Integration Highly customizable to fit business needs, integrates with CRM systems like Wealthbox for streamlined data management.
Advanced AI Capabilities Utilizes advanced large language models (LLMs) for handling free-form communication, providing accurate chat replies sourced from deeper knowledge bases.
Efficient Lead Management Facilitates both inbound and outbound services to qualify leads, ensuring promising prospects are forwarded to the sales team.
24/7 Support Provides after-hours support and overflow call handling to capture every potential business opportunity, regardless of time.

Use cases

Agent Smith can be utilized in various scenarios to enhance customer engagement and streamline business operations. Some examples of use cases include:

  • Real Estate Agencies: Real estate agencies can deploy Agent Smith on their websites to engage potential buyers, answer inquiries about listings, and schedule appointments with agents, improving lead capture and customer interaction.
  • E-commerce Platforms: E-commerce businesses can use Agent Smith to assist customers with product inquiries, handle order tracking, and manage returns, ensuring a smooth customer experience.
  • Healthcare Providers: Healthcare facilities can implement Agent Smith to manage appointment bookings, provide information about services, and handle patient queries, thus improving operational efficiency.
  • Service-based Businesses: Service providers can leverage the AI agent to qualify leads, manage overflow calls during peak hours, and ensure timely follow-ups with potential clients.

How to get started

To get started with Agent Smith, interested businesses can explore trial options or visit the Smith.ai website for further information. Additionally, potential users can access the GitHub repository for technical documentation and integration guidelines. For personalized assistance or inquiries, contacting Smith.ai directly is recommended.

Pricing for AI Agent from Smith.ai

The pricing for the AI agent is structured based on monthly plans and additional chat costs.

  • Basic Plan: $300 per month for 50 chats, $6 per additional chat.
  • Pro Plan: $600 per month for 120 chats, $5 per additional chat.
  • Starter Plan: $140 per month for 20 chats, $7 per additional chat.
  • A La Carte Live Staffed Chat: $10 per live staffed chat, pay as you go.

Additionally, the first CRM integration is free for all live chat service plans (Starter level and above).