Smoove Call, developed by Smoove Ltd., is an advanced AI-powered phone agent platform that automates and enhances customer interactions, appointment scheduling, and lead qualification. This innovative solution is particularly useful for businesses aiming to boost efficiency by streamlining operations, ensuring seamless integration with existing workflows, and providing multilingual support to cater to a diverse customer base.
Features
Smoove Call is equipped with a suite of features designed to optimize customer interactions and operational efficiency. Below is a detailed overview of its capabilities:
| Feature | Description |
|---|---|
| AI-Driven Automation | Build, configure, and deploy voice agents for customer support, outbound calling, and appointment management. |
| 24/7 Availability | AI voice agents available around the clock for continuous customer service without human intervention. |
| Integration Capabilities | Supports over 100 integrations with popular tools to maintain consistency and efficiency across systems. |
| Multilingual Support | Allows businesses to interact with a diverse customer base through multilingual capabilities. |
| Live Function Calling | Enables dynamic data collection and initiation of custom business processes for personalized interactions. |
| Human Agent Transfer | Automatically transfers calls to human agents when necessary, ensuring complex issues are handled appropriately. |
| Industry-Leading Latency | Handles interactions with a latency of less than 600ms for quick and efficient customer engagement. |
| Financial Efficiency | Reduces operational costs by automating routine tasks and managing high call volumes. |
Use cases
Smoove Call can be effectively employed in various scenarios, such as:
- Customer Support: Businesses can utilize Smoove Call to handle common customer inquiries, reducing the volume of calls needing human intervention.
- Appointment Scheduling: The AI agent can manage appointment bookings, confirmations, and reminders, freeing up staff time.
- Lead Qualification: Smoove Call can conduct initial outreach to potential clients, qualifying leads before passing them to sales teams.
- Multilingual Customer Service: Companies with a global customer base can leverage the multilingual capabilities to provide support in various languages.
- Data Collection: The live function calling feature enables businesses to gather feedback and data from customers dynamically, optimizing future interactions.
How to get started
To begin using Smoove Call, interested businesses can reach out directly to Smoove Ltd. for more information on trials or access to their GitHub repository. Detailed documentation is also available to assist users in configuring and deploying the AI agents effectively.
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<h2>Smoove Call Pricing</h2>
<p>The pricing structure for Smoove Call is based on the number of contacts and the type of plan chosen. Please find the pricing details below:</p>
<ul>
<li><strong>Lite Plan</strong>: ₪0 per month (excluding VAT) or ₪0 per year (excluding VAT)</li>
<li><strong>Standard Plan</strong>: ₪65 per month (excluding VAT) or ₪65 per year (excluding VAT)</li>
<li><strong>Advanced Account</strong>: ₪65 per month (excluding VAT) or ₪65 per year (excluding VAT)</li>
</ul>
<p>Note: Additional costs may apply for SMS messages beyond the initial 5 messages per month.</p>