Stylo AI (askstylo.com) is an AI assistant built exclusively for Zendesk Support. It integrates directly into the Zendesk agent sidebar and, upon opening a ticket, automatically analyzes the customer message, searches the connected Zendesk Guide help center, and generates a complete draft reply—requiring zero manual configuration after installation. The product is aimed at customer support teams that already use Zendesk and want to reduce average handle time without switching platforms. Stylo works at the agent level: it drafts responses on behalf of individual agents, letting them review, adjust tone, or send as-is. It also offers ticket summarization so agents who inherit mid-conversation tickets can get up to speed instantly. Beyond the core Assist product, Stylo ships three companion apps: Sentiment (real-time sentiment scoring per ticket and conversation), Voice AI (call transcription, translation, and summarization for voice tickets), and Scribe (automated help center article generation from resolved tickets). These are bundled across pricing tiers rather than sold separately. Stylo uses a per-agent, per-month pricing model with a free tier and three paid plans ranging from $15 to $25 per agent per month (or lower with annual billing). A 14-day free trial requires no credit card. The company has been listed on the Zendesk Marketplace since around 2020, holds 93+ Zendesk Marketplace reviews, and reports over 200 business customers. As of mid-2026 it remains an independent product, not acquired by Zendesk. Key features: - Zero-setup GPT-powered reply drafting inside Zendesk ticket sidebar - Five drafting modes: full auto-draft, bullet-point expansion, article-based reply, tone adjustment, and manual prompt - Ticket summarization for fast agent onboarding on in-progress conversations - Sentiment analysis and scoring (Stylo Sentiment add-on) - Voice call transcription, translation, and summarization (Stylo Voice AI) - Help center article generation from resolved tickets (Stylo Scribe) - Auto-integration with Zendesk Guide knowledge base—no separate training required - Thank-you detection and spam filtering on Growth plan and above
Free plan (Help Center Scorecard only); Basic $15/agent/month ($12.75 annual); Growth $20/agent/month ($17 annual); Professional $25/agent/month ($21.25 annual). 14-day free trial, no credit card required.