Thoughtly (thoughtly.com) is an AI go-to-market platform founded in 2023 by Torrey Leonard and headquartered in New York City. It deploys human-sounding AI voice agents that handle both inbound and outbound phone calls, qualifying leads, answering FAQs, booking appointments, and routing callers to live team members when needed. In April 2026, Thoughtly raised a $5.5M Seed round led by Armory Square Ventures (with Afore Capital, Greycroft, nvp capital, Converge, and K5 Global Tokyo Black also participating), bringing total funding to over $8M. Alongside the funding announcement, Thoughtly launched an omnichannel platform that extends beyond voice to include SMS and email, enabling revenue teams to orchestrate multi-channel outreach from a single CRM-connected system. The no-code workflow builder lets non-technical users design and deploy campaigns, control tone and messaging, and test scenarios in a sandbox before going live. Every completed interaction is auto-tagged, scored, and synced back to the CRM in real time. Thoughtly targets sales, marketing, and customer success teams at businesses that need to cover high call volumes without growing headcount. The platform is positioned for verticals such as real estate, healthcare, and SaaS sales. It is SOC 2 Type II and HIPAA certified, making it suitable for regulated industries. Voice quality is powered by ElevenLabs, and the platform supports multiple languages and accents. Pricing is accessible for small and mid-sized businesses: a free tier offers 10 minutes per month with unlimited seats, a Starter plan at $30/month includes 300 minutes, and enterprise pricing is custom. User reviews on G2 and Trustpilot average around 4.7/5, with users citing strong voice quality, low latency, and measurable improvements in lead qualification speed. Some reviewers note occasional pacing issues where agents prompt callers too quickly. Key features: - Human-sounding AI voice agents for inbound and outbound phone calls - No-code drag-and-drop workflow builder deployable in under 20 minutes - Omnichannel outreach across voice, SMS, and email from a single CRM-native interface - Real-time call analytics: auto-tagging, scoring, and CRM sync after every interaction - Live transfer to human agents when escalation is needed - SOC 2 Type II and HIPAA certification for regulated industries - CRM integrations with Salesforce, HubSpot, and Calendly - ElevenLabs-powered voice engine supporting multiple languages and accents
Free tier: 10 min/month, unlimited seats. Starter: $30/month (300 minutes). Enterprise: custom pricing.