Tilores is a Berlin-based entity resolution platform that ingests customer data from multiple source systems, deduplicates and links records in real time, and exposes a unified entity graph via a GraphQL API. The core abstraction is the Unified Customer Record (UCR): regardless of how many raw data records represent a single person or company, Tilores collapses them into one canonical entity and keeps it updated as new data arrives, with resolution latency under 300ms. The platform targets three primary use cases: fraud prevention (detecting synthetic identities and account-takeover by querying the live entity graph at onboarding), KYC/AML compliance (building a continuously refreshed golden record for regulatory checks), and Customer 360 (giving customer-facing teams and analytics pipelines a single coherent view of every customer). It is also positioned as a data layer for AI agents and RAG pipelines, branded as IdentityRAG, allowing LLM chatbots and agents to query resolved customer context rather than raw, fragmented records. Tilores integrates with LangChain and Amazon Bedrock through a dedicated `tilores_search` tool, enabling LLM agents to retrieve unified customer data from natural language queries. The company publishes an open-source reference implementation on GitHub (tilotech/identity-rag-customer-insights-chatbot) demonstrating the LangChain integration pattern. The platform is available as a managed SaaS on Tilores Cloud, as a self-hosted deployment on the customer's own AWS account, and on-premises. In March 2026, Tilores announced a partnership with Carahsoft Technology Corp., making the platform available to U.S. public sector agencies. The platform is also listed on the AWS Marketplace, allowing customers to use AWS credits for billing. Cofinity-X, a data ecosystem in the automotive value chain, selected Tilores as its entity resolution provider, indicating adoption beyond financial services. Key features: - Real-time identity resolution with sub-300ms latency for new record ingestion - No-code setup: automated deduplication, linking, and scaling with no maintenance - GraphQL API for querying the unified entity graph from any application - IdentityRAG: LangChain and Amazon Bedrock integration exposing a tilores_search tool for LLM agents - Pricing based on Unified Customer Records (UCRs), not raw data volume; API search is unlimited and free - Deployment options: Tilores Cloud (managed SaaS), self-hosted on customer AWS, or on-premises - Available on AWS Marketplace with support for AWS credits - Covers fraud prevention, KYC/AML compliance, and Customer 360 use cases
Free tier up to 1,000 UCRs (no credit card required). Paid tiers (Starter, Growth, Enterprise) are based on packages of Unified Customer Records (1M, 10M UCRs). API search is free and unlimited. Specific per-UCR prices are not publicly listed; contact Tilores or subscribe via AWS Marketplace.