TruePilot, developed by Trustpilot, is an advanced AI agent designed to revolutionize the way businesses interact with their customers. This innovative tool leverages the power of generative AI to streamline customer feedback management, enhance customer experience, and drive business growth. With over 250 million reviews on its platform, Trustpilot has harnessed the potential of AI to create a robust solution that integrates seamlessly with existing business operations. TruePilot offers a wide range of specific features designed to optimize customer feedback processes and improve business insights. The features include automated responses, sentiment analysis, market insights, and advanced analytics, all aimed at enhancing the interaction between businesses and their customers. TruePilot can be utilized in various scenarios to enhance customer engagement and drive business improvements. Some notable use cases include: To get started with TruePilot, businesses can explore the integration options available on the Trustpilot platform. Information regarding trial periods, user guides, and additional resources can be accessed by visiting the Trustpilot website or reaching out to their support team. This allows businesses to evaluate how TruePilot can be tailored to fit their specific needs and operational workflows.Features
Feature
Description
AI-Assisted Review Responses
Automated generation of initial responses to customer reviews, tailored by business users to maintain a human connection.
TrustScore Forecast
AI-driven analysis to predict customer satisfaction and growth trajectory based on sentiment.
Market Insights
Trend analysis to help businesses anticipate and summarize current and future trends through reviews.
Integration with Trustpilot Platform
Seamless integration with existing features such as review invitations and multi-language support.
Advanced Analytics
Tools for tracking performance and providing insights into review origin and collection methods.
User Feedback Mechanism
Allows customers to provide feedback on responses, refining the AI system continuously.
Customizability
Configurable workflows to meet specific business needs and operational requirements.
Rich Snippets Integration
Enhances SEO by displaying review content that earns Rich Snippet Stars in search results.
Use cases
How to get started
Pricing information for TruePilot from Cognition AI is not available.TruePilot Pricing Information