Voiceflow is a cutting-edge AI agent building platform designed to empower product teams to create, deploy, and manage sophisticated conversational AI experiences. This comprehensive platform is tailored for enterprise product teams, offering a robust suite of tools and features that enable teams to build, test, launch, and manage AI agents at scale. With Voiceflow, organizations can streamline their processes and enhance user interactions through advanced conversational AI.
Features
Voiceflow offers a wide array of features that cater to the specific needs of product teams developing AI agents. The platform's capabilities are designed not only to simplify the creation process but also to ensure that the agents are efficient, secure, and scalable. Below is an overview of the key features provided by Voiceflow:
| Feature | Description |
|---|---|
| Advanced Agent Building Capabilities | Includes a visual flow builder for creating conversation logic and custom integrations using code. |
| Scalable Knowledge Base | Offers data segmentation and a knowledge ingestion API for extensive data training. |
| User Control and Collaboration | Facilitates secure collaboration with SSO and advanced user permissions. |
| Content Management | Includes an agent content manager to organize and scale content efficiently. |
| High-Fidelity Prototyping | Allows real-time testing and feedback sharing with stakeholders. |
| Enterprise-Grade Security | Ensures data integrity with ISO-27001 and SOC II compliance. |
| Pricing Model | Features a message-volume based pricing model for cost control. |
Use Cases
Voiceflow can be utilized across various scenarios to enhance business operations and improve customer interactions. Some notable use cases include:
- Customer Support Automation: Automate over 70% of customer support tickets, ensuring consistent responses and handling complex queries effectively.
- In-App Copilot Functionality: Build custom AI agents that assist users within applications, thus enhancing user experience and productivity.
- Custom API Integrations: Develop extensive API integrations tailored to specific business needs, such as connecting with CRM systems or other enterprise applications.
How to Get Started
To begin using Voiceflow, interested users can visit the Voiceflow website to explore available options, including trial plans or access to the platform. Additionally, users can check the GitHub repository for resources or contact the Voiceflow team for further inquiries and support.
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<h2>Voiceflow Pricing Plans</h2>
<p>The following pricing plans are available for Voiceflow, which are subject to change:</p>
<ul>
<li><strong>Sandbox (Free)</strong>: 50 knowledge base sources per agent, 2 agents, and up to 100K monthly AI tokens.</li>
<li><strong>Pro</strong>: $50/editor/month, 200 knowledge base sources per agent, up to 20 agents, and up to 2 million monthly AI tokens.</li>
<li><strong>Teams</strong>: $125/editor/month, 5K knowledge base sources per agent, unlimited agents, and up to 10 million monthly AI tokens.</li>
<li><strong>Enterprise</strong>: Custom pricing, unlimited features.</li>
</ul>
<p>For the most up-to-date information, please visit the official Voiceflow pricing page.</p>