Voiceflow is a collaborative, canvas-based platform that lets product teams build and deploy conversational AI agents across chat and voice channels. Its drag-and-drop interface makes it accessible to designers, product managers, and developers alike, supporting integrations with GPT-4, Claude, and other LLMs. Voiceflow uses a credits-based system (restructured April 2025) and supports deployment across web, mobile, Alexa, Google Assistant, and phone channels. Key features: - Visual drag-and-drop canvas for designing multi-step conversational flows - Multi-LLM support including GPT-4 and Claude for agent responses - Deployment across web chat, voice (Alexa, Google Assistant), and phone/IVR - Credits-based usage system covering LLM calls and voice minutes - Version history and team collaboration with role-based permissions - API and webhook integrations for connecting external databases and services
Starter: Free (100 credits/month). Pro: $60/editor/month (10,000 credits, GPT-4/Claude access, 20 agents). Business: $150/editor/month (30,000 credits, unlimited agents, advanced privacy). Enterprise: custom pricing.