Brevo is a unified platform that combines marketing, sales, and customer relationship management tools. It allows businesses to create and manage multi-channel campaigns, automate marketing tasks, and handle customer communications across email, SMS, WhatsApp, and web chat. Users can leverage its drag-and-drop editor for email campaigns, manage sales pipelines, and utilize advanced segmentation for precise targeting. The platform offers a free plan with basic features and scalable paid plans, making it accessible for both small and large businesses. By integrating various communication channels into one platform, Brevo helps businesses streamline their operations and enhance customer interactions.