Enterprise collaboration platform that enhances communication, meetings, and customer engagement with integrated AI-powered automation and device management.
Cisco Webex is a comprehensive collaboration platform designed for businesses to facilitate seamless communication through video meetings, calling, messaging, and contact center solutions. It integrates advanced AI features such as AI Receptionist and AI Assistant to automate routine tasks like call answering, scheduling, and customer self-service, improving operational efficiency and customer satisfaction. Webex supports hybrid work environments with intelligent device management, hot desking, and personalized user experiences across various endpoints. The platform also offers AI-powered video technologies like automated speaker tracking to enhance hybrid meeting engagement. Overall, Webex helps organizations streamline workflows, reduce complexity in IT management, and foster productive collaboration across distributed teams.
These are the specific actions that AI agents can perform with this tool
Sends a plain text or rich text message, with optional file attachments, to a specified Cisco Webex room.
Creates a new Cisco Webex room and automatically adds the authenticated user as a member.
Retrieve a list of messages from a specified Webex room to review ongoing conversations and updates.