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Gleap

Use Gleap with AI Agents

gleap.io

Comprehensive customer feedback and bug reporting platform that accelerates issue resolution and enhances user engagement for businesses.

Customer SupportOne click sign inVerified

Gleap is a unified platform designed to help businesses collect actionable customer feedback, report bugs visually, and improve product development efficiency. It features in-app bug reporting with annotated screenshots, session replay videos, and detailed logs that speed up bug resolution by up to ten times. The platform also offers live chat, AI-powered support bots, public product roadmaps, and in-app surveys to boost customer engagement and satisfaction. Gleap integrates multiple communication channels like WhatsApp, email, and social media into a single dashboard, streamlining support operations. Its automation capabilities, including customizable chatbots and targeted messaging, help businesses reduce support volume while maximizing customer retention and conversion.

AI Agent use cases for Gleap

AI agents can autonomously analyze incoming bug reports with detailed session replays and logs to prioritize and assign issues for faster resolution. They can manage multi-channel customer interactions from Gleap’s unified dashboard, automating responses and escalating complex queries to human agents. Additionally, AI agents can dynamically update public roadmaps and trigger targeted in-app messages or surveys based on user feedback trends, optimizing product development and customer engagement without manual intervention.

Agent Actions with Gleap

These are the specific actions that AI agents can perform with this tool

Create Track Event

Creates a new custom tracking event in Gleap to monitor user interactions or actions

5 inputs