Gong is a revenue intelligence platform designed to capture, transcribe, and analyze sales conversations across calls, emails, and meetings. It uses AI to extract actionable insights such as pricing discussions, objections, competitor mentions, and next steps, enabling sales managers to coach reps more effectively and close deals faster. The platform integrates seamlessly with CRM and sales tools, providing a unified view of sales activities and performance metrics. Customizable dashboards and real-time alerts help teams stay focused on critical deal moments and optimize their sales strategies. By automating the analysis of customer interactions, Gong empowers businesses to enhance sales effectiveness, forecast revenue more accurately, and align teams around customer insights.
Agent Actions with Gong
These are the specific actions that AI agents can perform with this tool
Add New Call
Creates a new call record in Gong to capture and track call details and interactions.
Get Extensive Data
Retrieves comprehensive and detailed information about calls, including metadata, transcript data, and call analytics.
List calls
Retrieves a list of recorded calls with detailed metadata to analyze communication activities.
Retrieve Transcripts Of Calls
Fetch detailed transcripts of recorded calls for analysis and review.