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Use Gorgias Oauth with AI Agents
gorgias-oauth.com.gorgias.com
Customer support platform that centralizes interactions and automates support workflows to enhance service efficiency and customer satisfaction
Gorgias is a helpdesk platform designed to centralize all customer interactions in one place, enabling businesses to manage support tickets efficiently. It automates common support tasks such as responding to inquiries, syncing customer data with CRM systems, and tracking support metrics. The platform integrates seamlessly with ecommerce and shipping tools, allowing real-time order tracking and proactive customer notifications within the support workflow. Gorgias also offers AI-powered automation to resolve basic inquiries quickly, improving resolution times and customer satisfaction scores. These features help businesses reduce manual workload, speed up customer service, and deliver a more personalized support experience.
Agent Actions with Gorgias Oauth
These are the specific actions that AI agents can perform with this tool
Create Customer
Creates a new customer record in Gorgias with the provided customer details.
Create Ticket
Creates a new support ticket in Gorgias with specified details to track and manage customer issues
Create Ticket Message
Creates a new message within an existing support ticket in the Gorgias system to document communication or updates.
List Tickets
Retrieves a comprehensive list of all customer support tickets from Gorgias.
Retrieve a Customer
Fetches detailed information about a specific customer from Gorgias using their unique customer ID.
Update Customer
Updates the details of an existing customer in Gorgias using their unique customer ID
Update Ticket
Updates the details of an existing support ticket in Gorgias using the provided ticket ID and update parameters.