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Gorgias Oauth

Use Gorgias Oauth with AI Agents

gorgias-oauth.com.gorgias.com

Customer support platform that centralizes interactions and automates support workflows to enhance service efficiency and customer satisfaction

Customer SupportOne click sign inVerified

Gorgias is a helpdesk platform designed to centralize all customer interactions in one place, enabling businesses to manage support tickets efficiently. It automates common support tasks such as responding to inquiries, syncing customer data with CRM systems, and tracking support metrics. The platform integrates seamlessly with ecommerce and shipping tools, allowing real-time order tracking and proactive customer notifications within the support workflow. Gorgias also offers AI-powered automation to resolve basic inquiries quickly, improving resolution times and customer satisfaction scores. These features help businesses reduce manual workload, speed up customer service, and deliver a more personalized support experience.

AI Agent use cases for Gorgias Oauth

AI agents can autonomously manage and route incoming support tickets within Gorgias by analyzing ticket content and customer data to prioritize urgent issues. They can automate responses to common questions by triggering predefined workflows and integrating with ecommerce or shipping platforms for real-time updates. Additionally, AI agents can monitor support metrics and customer satisfaction, dynamically adjusting automation rules to optimize service quality and operational efficiency.

Agent Actions with Gorgias Oauth

These are the specific actions that AI agents can perform with this tool

Create Customer

Creates a new customer record in Gorgias with the provided customer details.

8 inputs

Create Ticket

Creates a new support ticket in Gorgias with specified details to track and manage customer issues

6 inputs

Create Ticket Message

Creates a new message within an existing support ticket in the Gorgias system to document communication or updates.

12 inputs

List Tickets

Retrieves a comprehensive list of all customer support tickets from Gorgias.

2 inputs

Retrieve a Customer

Fetches detailed information about a specific customer from Gorgias using their unique customer ID.

1 input

Update Customer

Updates the details of an existing customer in Gorgias using their unique customer ID

9 inputs

Update Ticket

Updates the details of an existing support ticket in Gorgias using the provided ticket ID and update parameters.

15 inputs