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Use Kustomer with AI Agents

kustomer.com

A customer service platform that helps businesses deliver personalized support across multiple channels

Kustomer is an AI-powered customer service platform designed to enhance customer experiences through omnichannel messaging, unified customer views, and proactive service capabilities. It empowers businesses to manage customer inquiries efficiently across various channels like email, chat, phone, and social media. The platform provides self-service options for customers and equips agents with the necessary information to deliver exceptional service. Additionally, Kustomer offers features like Tasks and Skills-Based Routing to streamline internal workflows and improve support personalization. By leveraging AI and automation, businesses can anticipate and resolve customer issues more effectively.

Agent Actions with Kustomer

These are the specific actions that AI agents can perform with this tool

Add Note to Conversation

Add a note to a specific conversation in Kustomer

2 inputs

Add Note to Conversation

Add a note to a specific conversation

2 inputs

Create Conversation

Create a new conversation in Kustomer

2 inputs

Create Conversation

Create a new conversation in Kustomer using a webhook triggered by form submission data.

4 inputs

Create Custom Fields

Create custom fields for objects in Kustomer to capture specific business information

3 inputs

Create Customer

Create a new customer in the Kustomer system using the provided customer details.

8 inputs

Create New Customer

Create a new customer in the Kustomer system using provided information.

12 inputs

Get Conversations

Retrieve all conversations.

1 input

Get Conversations List

Retrieve a list of all conversations available to the organization.

1 input