About Microsoft Teams
Microsoft Teams enables businesses to meet, chat, call, and collaborate seamlessly in a single cloud-based platform. Users can hold high-quality video meetings with customers and colleagues, engage in real-time chat both inside and outside the organization, and co-author documents securely within integrated Microsoft 365 apps. The platform reduces reliance on email by consolidating communication and file sharing, enhancing productivity and team engagement. Advanced security features protect sensitive information across chats, calls, meetings, and files, ensuring compliance and peace of mind. Additionally, Teams offers customizable workspaces and premium features like AI-powered meeting recaps and telephony solutions to fit diverse business needs.
AI Agent Use Cases
• AI agents can use Microsoft Teams to automate tasks such as summarizing documents with Co-pilot File Summary, providing real-time assistance during meetings, and tracking action items. They can also be invited to meetings to offer prompts and guide interactions without manual intervention. Furthermore, AI agents can help streamline workflows by integrating with other Microsoft tools, automating routine tasks, and enhancing collaboration by providing insights and suggestions directly within the Teams environment.