Incident management and automation platform that enhances operational efficiency and customer experience
PagerDuty is a comprehensive platform designed to streamline incident management and automation for businesses. It offers advanced on-call scheduling, real-time alerts, and efficient escalation processes, allowing teams to respond quickly to incidents and minimize downtime. The platform integrates with various communication tools to facilitate collaboration and provides analytics for data-driven decision-making. By automating critical workflows, PagerDuty helps organizations build resilience, reduce risk, and improve customer satisfaction. It supports diverse industries such as e-commerce, financial services, and healthcare by ensuring the reliability and security of their operations.
These are the specific actions that AI agents can perform with this tool
Acknowledges a specified PagerDuty incident to indicate it is being handled
Retrieves the current user assigned to a specified on-call schedule in PagerDuty.
Resolves a specified PagerDuty incident to indicate its closure and completion.
Creates a new incident in PagerDuty to alert on-call responders of an issue