RingCentral provides businesses with a comprehensive cloud communications system that unifies phone calls, SMS, fax, video conferencing, and team messaging into a single platform. It offers advanced call management features like auto-attendant, call screening, and customizable call handling to improve customer interactions and internal communications. The platform integrates with popular business applications such as Microsoft Teams, Salesforce, and Google Workspace, enhancing workflow efficiency. AI-powered capabilities, including automated note-taking, sentiment analysis, and message assistance, help businesses increase productivity and gain actionable insights from communications. RingCentral also ensures enterprise-grade security and reliability, making it suitable for businesses of all sizes seeking to modernize and unify their communication channels.
Agent Actions with Ringcentral
These are the specific actions that AI agents can perform with this tool
Create Contact
Creates a new personal contact in the user's RingCentral account with specified details.
Create Meeting
Creates a new RingCentral meeting with specified details such as topic, schedule, and participants.
Download Recording
Retrieves a call recording from RingCentral and saves the audio file locally to the /tmp directory.
Get Message
Retrieve detailed information of a specific message from the RingCentral Message Store using its unique identifier.
Make CallOut
Initiates a new outbound call session through the RingCentral platform.
Send SMS
Sends a new SMS text message to specified recipients using the RingCentral platform