Back to tools
Ringcentral

Use Ringcentral with AI Agents

login.ringcentral.com

Cloud-based unified communications platform that streamlines business calling, messaging, video meetings, and collaboration in one integrated system

Unified CommunicationsOne click sign inVerified

RingCentral provides businesses with a comprehensive cloud communications system that unifies phone calls, SMS, fax, video conferencing, and team messaging into a single platform. It offers advanced call management features like auto-attendant, call screening, and customizable call handling to improve customer interactions and internal communications. The platform integrates with popular business applications such as Microsoft Teams, Salesforce, and Google Workspace, enhancing workflow efficiency. AI-powered capabilities, including automated note-taking, sentiment analysis, and message assistance, help businesses increase productivity and gain actionable insights from communications. RingCentral also ensures enterprise-grade security and reliability, making it suitable for businesses of all sizes seeking to modernize and unify their communication channels.

AI Agent use cases for Ringcentral

AI agents can automate call transcription and generate post-call summaries with action items, enabling sales and support teams to focus on customer engagement rather than manual note-taking. They can dynamically route calls and messages based on real-time presence and sentiment analysis to optimize customer service workflows. Additionally, AI agents can manage and trigger SMS marketing campaigns, analyze communication patterns via RingEX Analytics, and integrate insights into CRM systems to automate lead qualification and follow-up tasks.

Agent Actions with Ringcentral

These are the specific actions that AI agents can perform with this tool

Create Contact

Creates a new personal contact in the user's RingCentral account with specified details.

7 inputs

Create Meeting

Creates a new RingCentral meeting with specified details such as topic, schedule, and participants.

14 inputs

Download Recording

Retrieves a call recording from RingCentral and saves the audio file locally to the /tmp directory.

5 inputs

Get Message

Retrieve detailed information of a specific message from the RingCentral Message Store using its unique identifier.

3 inputs

Make CallOut

Initiates a new outbound call session through the RingCentral platform.

4 inputs

Send SMS

Sends a new SMS text message to specified recipients using the RingCentral platform

6 inputs