Salesforce REST API enables businesses to seamlessly integrate, access, and manipulate Salesforce data to automate and streamline CRM workflows.
Salesforce REST API provides a simple, scalable, and language-agnostic web services interface that allows business users and developers to perform create, read, update, and delete (CRUD) operations on Salesforce records. It supports powerful querying capabilities through Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL), enabling efficient data retrieval and search. The API facilitates integration with external systems, mobile apps, and custom applications, helping businesses unify their data and automate processes across platforms. Its stateless design ensures good performance and scalability, making it suitable for high-volume and real-time business operations. By leveraging this API, businesses can enhance customer relationship management, streamline sales and marketing automation, and improve service delivery through seamless data connectivity.
These are the specific actions that AI agents can perform with this tool
Associates an existing contact with an existing Salesforce campaign by creating a campaign member record.
Associates an existing lead with a specified campaign in Salesforce to track campaign engagement.
Transforms a Salesforce SOAP XML response into a structured JSON format for easier data manipulation.
Creates a new account record in Salesforce with specified details.
Creates a new Attachment record linked to a specified parent Salesforce object.
Creates a new marketing campaign in Salesforce with specified campaign details.
Creates a new Case record in Salesforce to log and track a customer issue or problem.
Creates a new comment on a specified Salesforce Case to capture additional details or updates.
Creates a new contact record in Salesforce with the provided contact details
Creates a new content note in Salesforce to store rich text or files associated with records.
Creates a new event record in Salesforce with specified details
Creates a new lead record in Salesforce with specified attributes to capture potential customer information.
Creates a new note in Salesforce associated with a specified record.
Creates a new sales opportunity in Salesforce with specified details
Creates a new record for a specified Salesforce object using the REST API.
Creates a new task record in Salesforce with specified details
Creates a new user in Salesforce by submitting the required user details via the REST API.
Deletes a specified opportunity record from Salesforce using the REST API.
Deletes a specified record from a Salesforce object using its unique record ID.
Retrieves specified fields from one or more records of a chosen Salesforce object.
Inserts binary large object (blob) data into standard Salesforce objects via the REST API
Creates and posts a new feed item to a specified Chatter feed within Salesforce.
Executes a SOQL query to retrieve Salesforce records matching specified criteria.
Performs a text-based search across multiple Salesforce objects using SOSL to retrieve relevant records matching the search criteria.
Performs a parameterized search query to find records across Salesforce objects based on specified search criteria.
Updates the specified Account record in Salesforce with new data provided.
Updates an existing Contact record in Salesforce with specified field values.
Updates the details of an existing Opportunity record in Salesforce using the REST API.
Updates specified fields of a Salesforce record identified by its object type and record ID.
Creates a new record or updates an existing record for a specified Salesforce object using an external ID.