ServiceNow is a comprehensive digital platform that integrates IT services and business processes, enhancing collaboration and communication among stakeholders. It automates routine tasks, manages service tickets efficiently, and maximizes system uptime. The platform also facilitates the onboarding of new employees and accelerates order and approval processes. By providing customizable dashboards and mobile apps, ServiceNow empowers users to access critical information and make informed decisions quickly. It supports IT service management, asset tracking, and compliance management, making it indispensable for improving organizational efficiency.
Agent Actions with Servicenow
These are the specific actions that AI agents can perform with this tool
Create Table Record
Creates a new record in a specified ServiceNow table with provided field data.
Get Table Record By SysId
Fetches a specific record from a given ServiceNow table using its unique sys_id.
Get Table Records
Retrieves multiple records from a specified ServiceNow table based on query parameters.
Update Table Record
Updates a specified ServiceNow record with provided field-value pairs from the request body.