A cloud communications platform that helps businesses connect with customers globally through messaging, voice, and video.
Twilio enables businesses to engage customers across multiple channels such as SMS, WhatsApp, voice calls, and video. It allows companies to automate customer support, send appointment reminders, and run marketing campaigns efficiently. The platform integrates easily with existing business tools and workflows, supporting global reach and flexible scaling. Businesses benefit from streamlined communication, improved customer experience, and operational efficiency. Twilio’s pay-as-you-go model ensures cost-effective scaling for both startups and large enterprises.
These are the specific actions that AI agents can perform with this tool
Fetch the approval status of a content resource
Create a new subaccount with a human-readable name.
Initiate a call from a Twilio phone number to an external phone number.
Fetch details of a specific account using its unique SID
Search for available phone numbers
Send a message using Twilio Messaging API
Send a message as MMS using Twilio's Messaging Services
Use the Messaging Services to send messages with shortened URLs.
Submit a content template for WhatsApp approval through Twilio's API.
Submit a template for WhatsApp approval with Twilio Content API