Use Zendesk with AI Agents

Zendesk is a comprehensive customer service platform designed to unify and manage customer support requests from multiple channels including email, chat, social media, phone, and messaging apps. Its core feature is a robust ticketing system that consolidates all customer queries into a single dashboard, enabling support agents to track, prioritize, and resolve issues efficiently. Zendesk also offers real-time chat, messaging, and phone support, along with a self-service knowledge base to empower customers and reduce support load. Integration with third-party tools like CRM, analytics, and collaboration apps allows businesses to customize workflows and enhance productivity. Overall, Zendesk helps businesses deliver consistent, personalized, and scalable customer support, boosting customer satisfaction and operational efficiency.