About Aircall

Aircall is a cloud-based business phone system designed for sales and customer support teams. It replaces on-premise PBX hardware with a browser and app-based calling platform that integrates natively with Salesforce, HubSpot, Zendesk, and 250+ other tools to sync call data automatically. In 2026, AI features include call summaries, sentiment tracking, and real-time coaching (AI Assist Pro). Pricing is per-license (phone line) with a mandatory 3-license minimum, and several AI and analytics capabilities are priced as add-ons.

AI Agent Use Cases

- Cloud calling with unlimited inbound and internal calls

- Native CRM integrations with Salesforce, HubSpot, Zendesk, and 250+ tools

- Call recording, call routing, IVR, and voicemail

- AI call summaries and sentiment analysis (add-on)

- Real-time coaching with AI Assist Pro

- Analytics dashboard with call volume, wait times, and team performance metrics

Available Actions

These are the specific actions that AI agents can perform with this tool

Create Contact

2 inputs

Creates a new contact in Aircall with specified details to manage and track customer interactions.

Inputs

emails

Array of email address objects (max 20). Each should contain `label` and `value`. If a string is provided, it will be used as both the label and value. For example, `{{ [{\

phoneNumbers

Array of phone number objects (max 20). Each should contain `label` and `value`. If a string is provided, it will be used as both the label and value. For example, `{{ [{\

Get Call

1 input

Retrieves comprehensive details and metadata for a specific call within Aircall.

Inputs

call

Select a call

Update Contact

1 input

Updates the details of an existing contact in Aircall using provided information.

Inputs

contactId

Search for a Contact by email. You can also select a listed Contact or provide a custom Contact ID