Fractel

About Fractel

FracTEL is a Florida-based unified communications provider founded in 2007 and operating as a licensed 50-state CLEC (Competitive Local Exchange Carrier). The company offers cloud-based telephony, messaging, and conferencing under the FoneStorm brand, serving small businesses, enterprises, carriers, VoIP platforms, and managed service providers. Its developer-facing product, the FoneStorm API (documented at developer.fonestorm.com and api.fractel.net), exposes RESTful endpoints for programmatic control of voice calls, SMS/MMS messaging, phone number ordering, and conference rooms. OAuth is used for authentication. Conference rooms support up to 20 concurrent callers. The API allows developers to trigger calls, send messages, manage FoneNumbers, and automate communications workflows. On the business side, FracTEL's platform covers Cloud Voice (VoIP phone system with call queuing, blind and attended transfers, caller ID, and 100% uptime SLA), No-Code Automation, and Carrier Services including wholesale DIDs, SIP trunking, number porting, and A2P 10DLC/toll-free SMS/MMS. The FoneStorm AI Attendant product received an industry award in May 2025 for AI-Driven CX Breakthrough recognition targeting SMBs and modern contact centers. FracTEL distinguishes itself by combining a carrier-grade wholesale layer (CLEC infrastructure, SIP trunking, DID provisioning) with a developer API and a no-code UCaaS product stack, allowing it to serve both technical integrators and non-technical business users from a single platform. As of mid-2026, the company appears to be actively operating with its core product suite intact and no evidence of acquisition or shutdown.

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