hostaway.com

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About Hostaway

Hostaway is an all-in-one vacation rental property management system (PMS) targeting professional short-term rental operators. It provides a channel manager syncing calendars, rates, and availability across Airbnb, VRBO, Booking.com, and 200+ other OTAs, along with AI-powered guest messaging, dynamic pricing, owner portals with automated statements, and a direct booking website builder. It reports a 97%+ customer satisfaction rating and offers 24/7 phone support.

AI Agent Use Cases

- Real-time channel manager across Airbnb, VRBO, Booking.com, and 200+ OTAs

- AI-powered automated guest messaging

- Dynamic pricing engine with reported 25%+ revenue uplift

- Owner portal with automated statements and invoicing

- Direct booking website and booking engine

- Role-based permissions for multi-user teams

Available Actions

These are the specific actions that AI agents can perform with this tool

Create Reservation

8 inputs

Creates a new booking reservation within the Hostaway platform using the provided guest and property details.

Inputs

channelId

Identifier of the channel

listingMapId

Identifier of a listing

arrivalDate

Arrival date in `YYYY-MM-DD` format, e.g. `2024-08-15`

departureDate

Departure date in `YYYY-MM-DD` format, e.g. `2024-08-19`

guestName

Name of the guest

guestEmail

Email address of the guest

numberOfGuests

Number of guests for the reservation

additionalFields

Additional fields to set for the reservation. [See the documentation](https://api.hostaway.com/documentation#reservation-object) for all available fields.

Create Task

9 inputs

Creates a new task within Hostaway to manage property-related activities efficiently

Inputs

title

Title of the new task

description

Description of the new task

listingId

Identifier of a listing

reservationId

Identifier of a reservation

assigneeId

Identifier of a user

canStartFrom

Start time of the task. Example: `2023-07-01 00:00:00`

shouldEndBy

End time of the task. Example: `2023-07-30 00:00:00`

Send Message To Guest

5 inputs

Sends a message within a guest's conversation thread in Hostaway to facilitate communication.

Inputs

listingId

Identifier of a listing

reservationId

Identifier of a reservation

conversationId

Identifier of a conversation

body

The message contents

communicationType

The communication gateway

Update Task

10 inputs

Updates the details of an existing task within Hostaway to reflect new information or changes.

Inputs

taskId

Identifier of a task

title

New title of the task

description

New description of the task

listingId

Identifier of a listing

reservationId

Identifier of a reservation

assigneeId

Identifier of a user

canStartFrom

Start time of the task. Example: `2023-07-01 00:00:00`

shouldEndBy

End time of the task. Example: `2023-07-30 00:00:00`