About Klaviyo
Klaviyo is a marketing automation platform purpose-built for ecommerce businesses, enabling highly targeted email and SMS campaigns based on real customer behavior and purchase data. It integrates deeply with Shopify, BigCommerce, and other ecommerce platforms. In February 2025, Klaviyo changed its billing model from total profiles to active profiles, which raised costs for many users. The platform includes predictive analytics, an AI Marketing Agent, and 350+ integrations.
AI Agent Use Cases
- Behavioral segmentation using real-time purchase and browse data
- Email and SMS automation flows (welcome, abandoned cart, win-back)
- Predictive analytics for customer lifetime value and churn risk
- AI-generated segments, content, and Marketing Agent for campaign creation
- 350+ ecommerce platform integrations including Shopify and WooCommerce
- Unified customer profiles with full historical purchase data
Available Actions
These are the specific actions that AI agents can perform with this tool