About Telegram
Telegram is a cloud-based messaging app with over 950 million monthly active users, popular for large group chats, channels, and automated bots. Its Bot API is free with no per-message fees, making it a low-cost channel for customer support automation, community engagement, and broadcast messaging. Telegram Business features (business hours, away messages, greeting messages) are bundled with Telegram Premium at roughly $5/month.
AI Agent Use Cases
- Free Bot API with no per-message or monthly fees
- Channels supporting unlimited subscribers for broadcast messaging
- Groups supporting up to 200,000 members
- Telegram Business features (away messages, business hours, quick replies) via Premium
- Payments integration for bots to accept payments in-chat
- End-to-end encrypted secret chats