Zendesk

field_id

The id of a lookup relationship field. The type of field is determined by the 'source' parameter.

name

A substring of the organization name to search for.

source

Specifies the type of field if a 'field_id' is provided. For example, if the field is on a 'zen:user', it references a field on a user.

ticketCommentBody

The body of the comment.

ticketPriority

The priority of the ticket.

ticketSubject

The subject of the ticket.

ticketStatus

The status of the ticket.

customSubdomain

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

ticketId

The ID of the ticket.

customSubdomain

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

category_id

The ID of the category for which to retrieve articles.

locale

Locale identifier to filter the articles. If blank, defaults to the instance's default locale.

page

Page number for pagination. Defaults to 1.

per_page

Number of articles per page. Defaults to 30, maximum allowed is 100.

ticketId

The ID of the ticket.

customSubdomain

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

sortBy

Field to sort tickets by

sortOrder

Sort order (ascending or descending)

limit

Maximum number of tickets to return

customSubdomain

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

external_id

List users by external id. External id has to be unique for each user under the same account.

ticket_id

The ID of the target ticket.

ids

Ids of tickets to merge into the target ticket.

source_comment

Private comment to add to the source tickets.

target_comment

Private comment to add to the target ticket.

target_comment_is_public

Whether comments in the target ticket are public or private.

source_comment_is_public

Whether comments in the source tickets are public or private.

query

The search query to find tickets. You can use Zendesk

sortBy

Field to sort tickets by

sortOrder

Sort order (ascending or descending)

limit

Maximum number of tickets to return

customSubdomain

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

ticketId

The ID of the ticket.

ticketCommentBody

The body of the comment.

ticketPriority

The priority of the ticket.

ticketSubject

The subject of the ticket.

ticketStatus

The status of the ticket.

customSubdomain

For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`

query

The search query string, following the specified syntax to filter results.

sort_by

Defines the field for sorting results. Acceptable values are 'updated_at', 'created_at', 'priority', 'status', or 'ticket_type'.

sort_order

The order of sorting results. Can be either 'asc' or 'desc'.